Never give personal or account details to anyone who contacts you unexpectedly. Be suspicious even if they claim to be from your bank or the police. Ask for their phone number, check it is genuine and, if so, call them back. Be aware that a bank will never ask for your PIN or for a whole security number or password. Keep them secure.
Don't use the same password for more than one account and never use banking passwords for any other websites. Using different passwords increases security and makes it less likely that someone could access any other accounts.
Keep your passwords safe and never record or store them in a manner which leaves them open to theft, such as in your purse or wallet.
If you receive a suspicious e-mail purporting to be from a bona fide institution which requests personal details, click here for advice provided by the banking industry.
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